Chipotle Mexican Grill

Reviews about Chipotle Mexican Grill

• 5 / 5

  By Samantha Harris
  This is our go-to place. Other locations are okay but this one is just better. They know our order and are always quick. Food never disappoints.
  May 05, 2017
• 4 / 5

  By Jeremy Stubbs
  I have been to a handful of different Chipotle's over the years and I'd have to give each one at least 4 stars. Love the food. Love that they have vegan/vegetarian options. The service is good virtually every time. If you have never been to Chipotle and decide to go in the middle of the busiest times like lunch or dinner, expect up to half an hour of standing in line. If you want to be in and out quickly, I found the best times to go are:
  •Before lunch
  •After lunch/before dinner (2:30pm-4pm)
  •After dinner (8pm-9:45pm)
  April 20, 2017
• 3 / 5

  By dikzowtfer harambe
  I'm a long-time Chipotle lover and have invested in the company in the past. I've eaten at around 10 of their restaurants, sometimes going there like every other day for lunch.
  I bought a house in SP recently and a Chipotle being within walking distance was a plus, but I'm not impressed so far.
  Each time I've been in there it seems like it's brand new people with no training working the line. Once I asked for corn tortilla tacos and it held the line up for several minutes because the girl taking my order literally didn't know they had different kinds of tortillas. maybe even didn't know different kinds of tortillas existed? She seemed that confused.
  We placed an order online and my wife walked up the counter to pick it up, like you're supposed to. The reasonable thing to do would be to treat her as the next person in line -since her food is already made- and ring her up after the current person. Instead, the cashier rang up three people before asking my wife her name and getting our order from the warmer. Are people who order online second class customers?
  While eating the burrito I got that day, I noticed it seemed about 1/4 smaller than the average chipotle burrito. Maybe even 1/3 smaller than one from the Hanover location. I could have overlooked that, but why was my burrito half salsa and cheese and half chicken, rice and beans? That's not even a training issue. It's common sense that people don't want a half vegetarian burrito. We want the ingredients at least relatively distributed within the burrito. I was disappointed.
  From my perspective, this restaurant suffers from insufficient training and apparently high turnover. That they'd rather save a cent here and there on rice and beans and have fewer customers shows. It usually isn't half as busy as I'd expect for a Chipotle in such a busy shopping center.
  I'll give it another chance but I'm feeling let down from my favorite fast casual restaurant right now.
  
  November 29, 2016
• 5 / 5

  By Nicholas Von Ziethen
  I personally don't like their food that much but I can't deny that if you want Mexican food, its really good. The staff are fast and friendly and everything is always clean and in order. The only thing I don't like that much are the prices. I thought $7.50 for a Chorizo chicken burrito was a bit high, but that's just me.
  November 20, 2016